Shipping policy

We currently deliver to UK addresses only.

Delivery charges, where applicable, will be clearly shown at checkout. Products advertised as including delivery will have no additional standing delivery charge at checkout.

Delivery times may vary depending on the product and delivery location. Estimated delivery information will be shown on the relevant product page or during checkout.

Once your order is placed and has been despatched the delivery address can not be changed. Please check your delivery details carefully before placing your order. Tracking information will be provided where applicable.

If your order is delayed, damaged in transit or has not arrived, please contact us at  support@wisedogstore.com and we will assist you.